Quadritek Customers Our vision of providing superior products with excellent service has resulted in numerous satisfied customers. These customers range in size from small companies to the largest companies among the Fortune 500. Here are some of our satisfied customers: Computers 3COM Corporation SAP America, Inc Chemicals/Pharmeuticals Air Products and Chemicals Bristol Meyers Squibb Rohm & Haas Manufacturing Corning Incorporated Georgia Pacific Health Services Geisinger Systems Services I.H.S. Communications AT&T NYNEX MCI Financial Services Dow Jones Telerate General Electric Capital Corp Education Montclair State University Yale University Government Boeing (Houston Space Center) HUD Depart Housing and Urban Develop Transportation UPS Navistar International Transportation Customer Contacts and References are available on request Our Customer Testimonials   Customer Testimonial - Air Products Sandy Potter: Air products and Chemicals, Inc. is a leading supplier of industrial gases and related equipment, and specialty and intermediate chemicals used by thousands of customers around the world in the manufacturing process, and services industries. Air Products and Chemicals, Inc. is a Fortune 500 Company with operations in 30 companies, 14,800 employees worldwide, and annual sales approaching $4 billion. Why did you select Quadritek and QIP? We selected Quadritek because of its Sybase database, its ability to effectively replace all portions of our in-house developed DNS application, and because QIP was effectively integrated with DNS services. We found Quadritek to be very responsive to our requests for additional functionality and custom interface requirements. How is QIP being deployed? QIP is deployed centrally in the U.S. site and is now being deployed in our European data center as well. QIP is the authoritative TCP/IP address-to-host assignment mechanism and data repository. QIP feeds multiple DNS servers and is updating our HP OpenView network management station with address information as well. QIP is now in early implementation for DHCP services as well. How is QIP's ease-of-use assisted by its GUI interface? What other aspects of QIP were easy to implement? QIP is very straight forward to implement and support. The GUI has been continually enhanced to provide the kinds of functionality we deem imperative for use by our assistance center staff. We especially like the Windows interface for our clients and the Web access. How did Quadritek work with Air Products to solve any issues? Air Products has a very close partnership with Quadritek to continually improve the operating environment. Quadritek has exceeded our objectives for integrating their services with the basic naming services and management applications we have chosen to deploy. What impressed you about Quadritek's product support? Perhaps the most impressive aspect of the support provided by Quadritek is the access to high level designers and engineers, and their timely generation of required functionality on the platforms of our choice.   Customer Snapshot - Eli Lilly and Company Company Profile Eli Lilly and Company is a global, research-based pharmaceutical corporation headquartered in Indianapolis, Indiana. It creates and delivers health care solutions for customers worldwide by combining pharmaceutical innovation, disease prevention and management and information technologies. Its products include Prozac and Ceclor. The company employs more than 27,500 people, and its products are sold in 150 countries around the world. Lilly's global Intranet currently spans 50 countries, including sites in the Americas, Great Britain, Europe, Asia and the Pacific Basin. QIP Results Network engineer Allen Householder is responsible for networks that span two of Lilly's Indianapolis facilities -- including the company headquarters -- as well as a facility in Greenfield, Indiana. These three sites represent 18,000 IP addresses, allocated to 400 subnets. Householder says that rapid network growth has outpaced LIlly's homegrown IP management solution. The number of IP addresses at these three sites increased by 11,000 in the past year, and continues to expand by 600 to 700 new addresses each month. This dynamic environment will serve as Lilly's pilot for QIP. "We began looking for an enterprise IP management solution in January of 96," Householder says. "In fact, my main objectives for 1996 were to simplify the management of DNS (Domain Name Service) and our huge volume of moves, adds and changes. We'd pushed our homegrown IP address database to its limits, and either had to do a massive upgrade or find something better. Within the first day I spent with QIP, I knew I'd found a useful tool that goes beyond what we could do by upgrading our homegrown tool. And a very important point -- we won't lose anything in the transition to QIP. QIP is a very comprehensive product." Householder says that QIP provides key functions for their management effort. "QIP gives us easy integration with DNS, and handles variable length subnets to give us extra flexibility, " he says. "It provides tight security by allowing us to define multiple levels of administrative access and QIP generates detailed audit trails and reports for us to track and diagnose problems." "QIP will also deliver time savings in IP address management," he continues. "We've had two people working full time on IP addressing, and one of them can complete a maximum of 150 address moves a week. In comparison, QIP automates the process to perform those same 150 moves in less than 20 minutes. With QIP, we can schedule moves, adds and changes on a central database, and they'll be implemented automatically at exactly the right time on servers throughout our distributed environment. It's very different than our manual process, in which we struggle to avoid server not available or can't find conditions. QIP's automated, unattended management capabilities will let us shift our people away from tedious maintenance to do more strategic tasks." Householder also explains that QIP will let them deploy and manage DHCP, the Dynamic Host Configuration Protocol. "PCs represent the largest number of address changes we have," he says, "and with QIP, we can easily use DHCP to automate allocation of PC addresses. We'll let the servers handle the PC addresses rather than doing them ourselves by hand. This has become an essential function since our PC users are becoming dependent on the Internet to receive company information. QIP will help us manage our explosion of IP addresses, and give users seamless access to information -- currently in over 25,000 HTML documents, located on over 50 servers around the world." Finally, Householder says that one long-term goal is the creation of a central database for the entire Lilly corporate Intranet. "We have a big job on our hands," he says. "We're managing a Class A environment with the potential for virtually unlimited expansion. That's why we're moving now to take control. We've already identified TCP/IP as our protocol standard, and QIP will allow us to set-up an IP database that accurately reflects our network. This will help us to keep the Intranet moving forward. Once all the other groups adopt QIP, we'll be able to manage addressing, and synchronize network services that enable the Intranet to happen, enterprise-wide." Customer Snapshot - Mack Trucks, Inc. Company Profile Mack Trucks, Inc., headquartered in Allentown, PA, is one of North America's largest producers of heavy- and medium-duty trucks, as well as major product components, such as engines, transmissions, and electronic vehicle monitoring and control systems. Mack(r) vehicles are sold and serviced in more than 65 countries worldwide, through a network of more than 860 sales, parts and service centers. Mack was founded in 1900 and has been a wholly-owned subsidiary of Renault V.I. since 1990. It recorded net sales of $2.4 billion in 1995. QIP 3.0 Results With its sales and operations growing every year, Mack wanted to upgrade its corporate Intranet with a large-scale deployment of TCP/IP and the OSPF routing protocol. The objective was to create a manageable, large-scale IP name/address infrastructure, and Mack selected QIP for the job. The results were a smooth transition to the new technologies -- which were operational on the main server in only two weeks -- and dramatically improved network management capabilities across the Intranet. Mack's flexible, new Intranet environment enables the MIS staff at the company's Allentown headquarters to define and manage the Intranet centrally, while distributing responsibility for maintaining local servers and devices to MIS people at the different sites. QIP automatically propagates all central and local changes throughout the network, freeing administrators from time-consuming manual IP updates, while assuring that users can access the devices and information they need. According to Senior Communications Analyst John O'Connell, Mack had very little TCP/IP experience when they selected QIP. "We wanted a platform that would ease the deployment of TCP/IP throughout our corporation, and QIP was the answer. The way it stores and organizes IP information makes our lives much easier," he says. "For example, it took only two weeks to define the network and implement it on the server, and now we manage all subnets and subdomains simply from a point-and-click interface. QIP synchronizes and automatically updates the Domain Name Service (DNS) servers at headquarters and our three manufacturing plants. This gives us redundant backup and allows us to restore the affected network segments easily if something goes down. QIP also manages and supports our IP address ranges for the OSPF routing protocol between our routers." Mack operates a distributed client/server Intranet based on Sun servers running UNIX. The Intranet includes the company headquarters and its three manufacturing plants in Maryland, South Carolina and Pennsylvania, as well as a 25-site Frame Relay network, that connects parts distribution centers and regional offices. Mack's Intranet is also linked with its parent company, Renault V.I., in France. O'Connell says they're very pleased with QIP's combination of centralized control and local management. "Using QIP, we set-up the master plan for the Intranet in Allentown," he explains. "Whenever the local administrators need a new IP address, they just click through the GUI interface to the correct menu, click on an unused address, fill in some information about the device or user and they're done. That change is stored locally, and then QIP uploads the information to all servers in the network automatically, according to the network update schedule we defined. For managing IP, nothing else comes close to QIP." Mack's IP management solution may even be extended beyond the company's domestic operations. "We're looking at deploying QIP in France for our parent company, Renault V.I.," O'Connell says. "We plan to work with a Quadritek business partner in Europe, which is another advantage we gained by selecting QIP." Return to Home Page